Once a payout is executed, the distributed funds go to each creator’s personal balance. You can visit your user profile Earnings tab to view your earnings.
In order to withdraw funds from Metalabel to your bank, you must successfully connect a StripeConnect account. A basic StripeConnect account is free to create. For more details, see Setting up your Stripe account.
We support a limited number of countries for now. It is important that your bank operates within these countries’ jurisdiction. If your country is not listed, write to us.
Current countries and regions supported:
United States, Canada, Mexico, Sweden, United Kingdom, Portugal, France, Germany, Spain, Italy, Netherlands, Singapore, Denmark, Japan, Philippines, Australia, Hong Kong, India*, Argentina, Chile, Colombia, Costa Rica, Dominican Republic, Ecuador, El Salvador, Guatemala, Panama, Paraguay, Peru, Uruguay, Slovenia, Switzerland, Latvia, and Thailand.
*Stripe is currently available in India on an invite-only basis, with option to request an invite.
Once StripeConnect setup is complete, you will be able to withdraw funds from your Metalabel balance to your bank. To do this, click on your user icon on the left-side menu, go to the Earnings tab, and then click the Withdraw button.
You can only withdraw the amount indicated as “Available to withdraw.” There is a minimum amount of $5 USD that must be met to initiate a withdrawal.
Once a withdrawal is initiated, the money leaves your Metalabel account and is transferred to your bank through Stripe. For those whose bank is set up in currencies other than USD, you can use Stripe’s Foreign Exchange Rate Estimator to see what you’ll receive in your native currency.
There is typically a lag time of 1-7 business days for this transaction depending on your financial institution. You can track the progress of this transfer on your bank’s ledger or in the Stripe Dashboard.