On Metalabel, each labels and artist handles the shipping and distribution of their releases independently. If you have a question about your order—such as ones related to tracking details, status updates, or a missing order—please use the "Contact the Label" link provided in your order confirmation email.
At the moment, Metalabel does not handle shipping for releases. We can, however, connect labels to distribution partners. If you have issues contacting the label, please write to us at help@metalabel.com.