Metalabel uses a magic code login system. This means that there are no passwords to remember.
Instead, anytime you login you will be emailed a unique code. To complete your login, enter this code on metalabel.comto access your account. If you’re a creator, you may also be prompted to enter a code when paying out earnings from a release as an extra step of security.
If you run into log in, here’s a few things you can try:
- Some browsers take a moment to process once the code is entered. Wait for a red error message (or a green success message) before reloading the page or resending the code
- double check that you’re using the desired email account. If you try logging in with an email address that does not have an account set up, you will be automatically be prompted to create one
- If you are receiving the code via the correct email but receive an error message when you use it, try clearing your browser’s cache
- if none of the other options work, write to us.