While Metalabel is a centralized space to release and collect creative work, each label manages their own order fulfillment.
Keep in mind that creators generally fulfill orders independently and by hand, and fulfillment timelines may vary.
This means that you must contact the label to get updates on any physical order shipments, shipping address changes, etc. To do this, locate your order confirmation email and find the “contact the label” link.
If you’ve reached out multiple times and have not received an answer, write to us.