The Orders tab allows you to easily pull Collector information when working to fulfill orders. For bulk orders, we recommend utilizing a shipping label integration system to generate your postage en masse.
To do so, click on the desired release and select the Download CSV button in the top right corner. To toggle which collectors appear in this CSV, use the Filter By options. Then, upload your file to your preferred shipping label tool.
Our CSV is formatted for integration with ShipStation. The following glossary defines each of the categories in the CSV download. Every shipping label tool varies, so you may not need every category.
collect ref: The unique id for this collected item. If it is a paid order, this will be the same as order ID. If it is a free collect, this will be the same as collected record ID
edition id: The Collector’s edition number. This will be unique to every Collector.
edition name: Name of your edition and release
collector did: Backend Collector ID in Metalabel’s database
collector handle: the collector’s user handle on Metalabel
collector email: Collector’s preferred contact email
collector name: Collector’s name
collector rank: The ranked order of the collector. Since collectors can collect multiple editions, sometimes the edition number and collector rank will be different. For example, if person A collected the first two copies of a new artist edition book, they would be collector rank #1 and receive editions #1 and #2 in the mail. The next collector would be ranked #2 and would receive edition #3.
collected quantity: How many releases the Collector purchased
collected serial numbers: Backend ID in Metalabel’s database
listing id: Backend ID for the release in Metalabel’s database
listing created at: Date release was originally published
order id: Same as collect ref
order subtotal amount usd: Subtotal costs to the Collector for their release(s)
order shipping cost amount usd: Shipping charge. This is setup for each release in the Release Builder. If a Collector orders multiple items, that may impact the total shipping charge.
order commission amount usd: This is Metalabel’s 10% fee. Learn more.
order total amount usd: Total amount paid by the Collector
order shipping name: TK
order shipping line1: Shipping address line 1
order shipping line2: Shipping address line 2
order shipping city: Shipping address city
order shipping state: Shipping address state
order shipping postal code: Shipping address zip code
order shipping country: Shipping address country
order shipping address corrected at: If an order address was corrected by Metalabel staff, a date will appear here indicating that the address was changed. This is useful if you ar downloading CSVs over time.
fulfillment status: Whether or not the order has been marked as fulfilled on the Orders tab on Metalabel
collector note: If the collector added a note to their order, it will appear here. Otherwise, this will typically be blank.
collector note set at: If the collector added a note to their order, the date will appear here.
collected at: date and time of release collection